Terms of Service

Welcome to Leafy Organics ("we," "us," or "our"). By accessing or using our website leafyorganics.in (the "Site") and purchasing our products, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our services.

1. Acceptance of Terms

By accessing or using our Site, you confirm that:

  • You are at least 18 years old or using the Site under parental supervision.

  • You agree to these Terms and our Privacy Policy.

  • You will not use our Site for any illegal or unauthorized purpose.

2. Account Registration

  • You may need to create an account to place orders.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Notify us immediately of any unauthorized use of your account.

3. Product Information & Pricing

  • We strive for accuracy in product descriptions and pricing but cannot guarantee complete accuracy.

  • Prices are subject to change without notice.

  • We reserve the right to modify or discontinue products at any time.

4. Order Acceptance & Cancellation

  • All orders are subject to product availability.

  • We may refuse or cancel any order for reasons including but not limited to:

    • Incorrect pricing or product information

    • Suspected fraudulent activity

    • Unserviceable delivery location

  • You may cancel your order within 24 hours if it hasn't been shipped.

5. Payments

  • We accept various payment methods (credit/debit cards, UPI, net banking, etc.).

  • Payment processing is handled by secure third-party gateways.

  • You agree to provide accurate payment information.

6. Shipping & Delivery

  • Refer to our separate Shipping Policy for detailed information.

  • Delivery timelines are estimates, not guarantees.

  • Risk of loss passes to you upon delivery.

7. Returns & Refunds

  • Refer to our Return & Refund Policy for eligibility and process.

  • We reserve the right to deny returns that don't meet our policy requirements.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose.

  • Post false, misleading, or harmful content.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the Site's functionality.

9. Intellectual Property

  • All content on the Site (logos, text, images, etc.) is our property.

  • You may not use our intellectual property without written permission.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site.

  • Our total liability for any claim related to our services shall not exceed the amount you paid for the product in question.

11. Indemnification

You agree to indemnify and hold harmless Leafy Organics and its affiliates from any claims arising from:

  • Your misuse of the Site

  • Violation of these Terms

  • Any third-party claims related to your use

12. Governing Law & Dispute Resolution

  • These Terms shall be governed by Indian law.

  • Any disputes shall be subject to the exclusive jurisdiction of courts in Chennai, Tamil Nadu.

  • In case of consumer grievances, we encourage amicable resolution first.

13. Modifications to Terms

We may update these Terms periodically. Continued use of the Site after changes constitutes acceptance.

14. Contact Us

For any questions about these Terms, please contact:

📧 Email: [leafyprofessional@gmail.com]
📞 Phone/WhatsApp: [8667626631]
🏢 Address:
No 24, Nabigal Nayagam Street,
Kambar Nagar, Kolathur,
Chennai, Tamil Nadu – 600082